Shipping and returns

We ship your goods free of charge within Germany and the EU.

If the delivery is made to a non-EU country, further customs duties, taxes or fees may have to be paid by the customer, but not to the provider, but to the customs or tax authorities responsible there. We recommend that you check with the customs or tax authorities for details before ordering.

As a rule, the goods are at their destination within Germany in 1-3 working days.
Within the EU, the goods reach their destination in a maximum of 7 working days.

All orders at PROTECTIVE can be returned within 30 days for a full refund – with PROTECTIVE you will not incur any additional costs!

Environmental considerations are very important to us in the company. Therefore, we want to avoid a high volume of returns. Please help the environment and only return in individual cases.

We will issue a free return label in your account .
Please click here

If you have any problems or questions, please contact office@protective-sports.com or call +49 851 987956-10.