Right of withdrawal for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity.)

Withdrawal policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day

on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods, if you have ordered one or more goods as part of a single order and these are delivered together, or
on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good, if you have ordered multiple goods as part of a single order and these are delivered separately, or
on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last lot or piece, if you have ordered a good that is delivered in multiple lots or pieces, or
on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the first good, if you have concluded a contract for the regular delivery of goods during a defined period of time.

You can also exercise your right of withdrawal online at Withdraw from contract (https://protective-sports.com/vertrag-widerrufen/). If you use this online function, we will send you, without undue delay, an acknowledgement of receipt on a durable medium (e.g. by email) containing information on the content of the declaration of withdrawal and the date and time of its receipt. To meet the withdrawal deadline, it is sufficient for you to send your declaration of withdrawal via the withdrawal function (the so-called “withdrawal button”) before the withdrawal period has expired. You can also exercise your right of withdrawal by informing us (F&E Protective GmbH, Industriestraße 18, 94051 Hauzenberg, Germany, telephone number: +49 851 987956-10, email address: office@protective-sports.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory. In this case, to meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we receive the notification of your withdrawal from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier. You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model withdrawal form

(If you want to withdraw from the contract, use the online withdrawal function provided by us at https://protective-sports.com/vertrag-widerrufen/ or complete and return this form.)

– To
F&E Protective GmbH, Industriestraße 18, 94051 Hauzenberg, Germany, telephone number: +49 851 987956-10, email address: office@protective-sports.com

– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only if this form is notified on paper)

– Date ___________

(*) Delete as appropriate.